Zappix Launches Agent Assist Solution to Accelerate Contact Center Interactions Share Article Zappix, the leading AI-Powered Mobile On-Demand Customer Service and Visual IVR solutions provider, announced it has launched an Agent Assist solution. Zappix Launches Agent Assist Solution to Accelerate Contact Center Interactions We are happy to launch Agent Assist — our latest service helping agents to better serve customers while they are on the call. This service will help to greatly accelerate agent interactions, a key aspect of our mission to transform the user journey during contact center interactions. BURLINGTON, Mass. (PRWEB) June 01, 2021 Zappix, the leading AI-Powered Mobile On-Demand Customer Service and Visual IVR solutions provider, announced it has launched an Agent Assist solution aimed at reducing Average Handle Time and improving the time to successful resolution.