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Zappix Launches Agent Assist Solution to Accelerate Contact Center Interactions


Zappix Launches Agent Assist Solution to Accelerate Contact Center Interactions
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Zappix, the leading AI-Powered Mobile On-Demand Customer Service and Visual IVR solutions provider, announced it has launched an Agent Assist solution.
Zappix Launches Agent Assist Solution to Accelerate Contact Center Interactions
We are happy to launch Agent Assist our latest service helping agents to better serve customers while they are on the call. This service will help to greatly accelerate agent interactions, a key aspect of our mission to transform the user journey during contact center interactions.
BURLINGTON, Mass. (PRWEB)
June 01, 2021
Zappix, the leading AI-Powered Mobile On-Demand Customer Service and Visual IVR solutions provider, announced it has launched an Agent Assist solution aimed at reducing Average Handle Time and improving the time to successful resolution. ....

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Dimitri Cloots: How customer support is taking Soft2Bet 'to the next level'

Dimitri Cloots: How customer support is taking Soft2Bet 'to the next level'
sbcnews.co.uk - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from sbcnews.co.uk Daily Mail and Mail on Sunday newspapers.

Dimitri Cloots , Customer Support , Average Handle Time , வாடிக்கையாளர் ஆதரவு , சராசரி கைப்பிடி நேரம் ,

Zappix Reports Major Business Growth During 2020 and Record Breaking Interactions With Its Solutions


Zappix Reports Major Business Growth During 2020 and Record Breaking Interactions With Its Solutions
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Zappix reports strong booking during 2020, more than tripling the amount of clients deploying its solutions, signing multiple strategic partnerships, and building a robust foundation for continuous growth in 2021. During 2020, Zappix managed hundreds of thousands of Mobile On-Demand Self-Service interactions every month, leading to cost savings of millions of dollars for its clients, while dramatically improving their customers experience.
Zappix Reports Major Business Growth During 2020 and Record Breaking Interactions With Its Solutions
The global pandemic brought significant challenges to many industries, but also proved the importance of business agility, the need for digital transformation, and the demand for automated self-service solutions that can be launched quickly and easily. ....

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