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Canadian Imperial Bank of Commerce (TSX:CM)(NYSE:CM) looks set to continue to build on the momentum to further enhance the quality and consistency of the bank's service delivery ....
How 5 Industries Responded to Post-Pandemic Challenges cmswire.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from cmswire.com Daily Mail and Mail on Sunday newspapers.
What Customer Experience Will Look Like In 2030, According To Five9's SVP forbes.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from forbes.com Daily Mail and Mail on Sunday newspapers.
Reports - EV Owners Less Satisfied With Dealer Service A new report by J.D. Power indicates that owners of battery-electric vehicles are less satisfied with the work dealers perform on their vehicles. Here’s how BEV owners’ experiences differ from other car owners following service work. Advertisement J.D. Power’s latest 2021 Customer Service Index (CSI) Study finds that owners of battery-electric vehicles (BEVs) are less satisfied with the service performed on their vehicles than owners of traditionally-powered or plug-in hybrid electric vehicles. J.D. Powers’ study summarizes the issue succinctly, saying, “A large reason for this is that BEV owners are 2.5 times more likely to not experience their service completed right the first time.” ....
Mitsubishi Places Third in 2021 Customer Service Index thenewswheel.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from thenewswheel.com Daily Mail and Mail on Sunday newspapers.