Dispatcher. >> i feel horrible for the dispatcher. she did everything appropriat y appropriately. and it sounds like things escalated over the course of the call it. started as a domestic violence call and at the time the woman was saying the gun is in the safe. >> but she kept saying hurry up, please hurry up. >> and one more thing there were three little kids in that. >> and she said that, i've got my three kids here and they are scared, he's hallucinating. >> but the thing is -- the reality is 14 minutes is less than the average for this for denver and for the united states. unfortunately, ...