Detailed text transcripts for TV channel - MSNBC - 20140407:14:42:00
Complaints declined and apparently the industry's on-time rate was 78.4% which is down from 81.8% from 2012. american eagle was the worst performer in that category. hawaiian airlines had the best showing at 93% in both 2012 and 20 2013. always, you know, sunny weather might help, i don't know, might have something to do with it, and the industry's largest improvement last year came in the area of denied boardings where eight carriers got better from 2012. so as i say, it is a mixed bag, excuse the pun. >> and some people feel that complaining does not do anything. >> and that is part of it, y...