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it is tuesday, may 24th. we're getting a much better picture of the scope of the disaster that we're talking about in joplin, missouri, today where our ali velshi is. >> good morning. what are you seeing there? >> good morning, kiran, christine. i wish i could tell you it's a good morning in joplin. it simply isn't. over my shoulder you can see the remains of the medical center which in this vast area is really the only building of significance that is still standing. let's begin this morning with some breaking news, however. president obama in london this morning, is announcing that...

But one thing we want to make sure is that people contact fema for assistance. they call k call 1-800-621-fema. they can also go on the web to disasterassistance.gov and go on their mobile phone. any one of those three ways people can register for assistance. it's very important to realize that we're here to support as many ways as possible. it's going to take a community that does tremendous work, the red cross but it's really the citizens helps citizens and a neighbor helping neighbor, talking to a lot of the first responders, the heroic work of the firefighters has been very

buildings sustaining significant damage. that includes one of the city's main hospitals. the national guard on patrol with a state of emergency in effect. andres cue teams they keep searching today, this afternoon, all through the day for survivors. joplin, missouri, the latest victim of a volatile wave of turbulent springtime weather. brian todd in the thick of it. >> reporter: drew, rescue teams are combing through grid by grid, house by house in this city. the houses that are left are severely damaged, but frankly in this part of the city not many houses are left. you mentioned ab...

The president, what areas are the emergency crews there having the hardest time offering assistance, getting to the residents and getting the job at hand done? >> well, the process to obtain assistance from fema begins when the families and individuals affected call the 800 number, which is 800-621-3362. or 800-621-fema. >> okay. >> and once -- if you have any flooding damage whatsoever as an individual or a family, call that 800 number and tell the people on the phone where you are and describe what the damage is or if you don't have damage and your roads are flood around your home, you canno...

Because we can't reach out to help you if we don't know who you are and how we can reach you. so there's a phone number. it's posted a number of places. but it's 1-800-621-3362. 1-800-621-3362. or you can go online and go to www.disasterassistance.gov. www.disasterassistance.gov. or if you have a smartphone, you can go to m.fema.gov. m.fema.gov. purpose of this is to sign up. if you have questions or things you don't know about, to start getting the process rolling so you get those answers. and also, again, as we begin to work our way through the kinds of assistance that will be made available...