911 Operator Monique News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Hero from yesterday. his 911 call that may have saved his family's life. his name is carlos. >> reporter: carlos, a second grader from norwalk, california, had a good reason for missing school yesterday morning. three armed men entered his arm through an unlocked front door. they had guns and threatened his mom and dad. carlos quickly grabbed his 6-year-old sister and hid in the bathroom. from there he made this desperate call for help to 911. >> reporter: 911 operator monique pat team know knew she had to act fast. ino knew she ha act fast.

>> can you really fast, please? >> can you tell me what happened? >> they come, they ring the door and they have guns and they shoot my mom and dad. >> right now? >> yes, can you come really fast. bring a cops ambulance and lots of them. >> reporter: 911 operator monique bat no knew she had to work fast. >> take a deep breath. >> can you come really fast, hurry up. >> stay on the line, don't hang up. we're coming to help you. listen to me, okay. >> i couldn't think too much about the emotion. it was more of just an instant reaction. i needed to fwget help to him. >> reporter: before help could...