Detailed text transcripts for TV channel - CNN - 20100311:12:15:00
>> can you really fast, please? >> can you tell me what happened? >> they come, they ring the door and they have guns and they shoot my mom and dad. >> right now? >> yes, can you come really fast. bring a cops ambulance and lots of them. >> reporter: 911 operator monique bat no knew she had to work fast. >> take a deep breath. >> can you come really fast, hurry up. >> stay on the line, don't hang up. we're coming to help you. listen to me, okay. >> i couldn't think too much about the emotion. it was more of just an instant reaction. i needed to fwget help to him. >> reporter: before help could...
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