Sinn Féin demands operator of 999 call centres enter talks with staff to avert strike action
Staff have complained of having to ‘bid’ for holidays 18 months in advance in some cases.
Source: thejournal.ie
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Tensions at 999 call centres as workers 'bid' for holidays 18 months in advance
Workers balloted for industrial action at the emergency call service in recent weeks.
Source: thejournal.ie
Independent review finds 'substantial shortcomings' in handling of 999 calls
A previous internal Garda review found that there were more than 200,000 cancelled 911 calls between 2019 and 2020.
Source: thejournal.ie
Dubai Police 999 hotline: Each officer handles up to 400 calls a day
Emergency hotline officials work tirelessly in the shadows to ensure every distress call is answered within a fraction of a second
Source: khaleejtimes.com
Report into cancelled 999 calls says supervision of gardaí 'not followed or not effective'
The report says the controversy suggests that supervision and performance management of gardaí is “weak”.
Source: thejournal.ie