MONIQUE FORD/STUFF Michele Haines and her husband Vernon Phillips are still waiting for a $11,600 refund from Flight Centre, a year after the pandemic put paid to a big family holiday in Fiji with their children and grandchildren to celebrate their 70th birthdays. It was meant to be a once in a lifetime family holiday, but it has become a year-long hassle with a travel agent, and time is running out. An elderly couple in Wellington are still waiting on nearly $12,000 for refunded flights a year after the Covid-19 pandemic scuttled what was to be their last big overseas adventure.