A Lack Of Shared Vision Across The Business Isa Challenge Time Is Now For Customer Facing Functions To Establisha News Today : Breaking News, Live Updates & Top Stories | Vimarsana

The event will help CX, B2C marketing, and digital leaders achieve cross-functional alignment to drive sustainable business growth SYDNEY, April 4, 2023 /PRNewswire/ Forrester (Nasdaq: FORR) today announced the full conference agenda for CX APAC, being held in Sydney, Australia, and digitally on May 25-26, 2023. At a time when consumer brands are bracing for strong macroeconomic headwinds, a lack of shared vision across the business is a challenge. The time is now for customer-facing functions to establish a shared, collective understanding of the customer that creates value for their customers and drives sustainable growth for their business. Forrester finds that companies with high levels of alignment across functions including customer experience (CX), marketing, and digital report 2.4x higher revenue growth and 2x higher growth in profitability than those with either some or no alignment. Forrester's CX APAC 2023 will help CX, B2C marketing, and digital leaders in Asia Pacifi ....

New South Wales , Asia Pacific , Leadership Exchange , Obsessed Enterprise Award , Executive Leadership Exchange , Total Brand , Riccardo Past , The Event Will Help Cx , B2c Marketing , Nd Digital Leaders Achieve Cross Functional Alignment To Drive Sustainable Business Growth Sydney , April 4 , 023 Prnewswire Forrester Nasdaq Forr Today Announced The Full Conference Agenda For Cx Apac , Eing Held In Sydney , Nd Digitally On May 25 26 , 023 Ata Time When Consumer Brands Are Bracing For Strong Macroeconomic Headwinds , A Lack Of Shared Vision Across The Business Isa Challenge Time Is Now For Customer Facing Functions To Establisha , Ollective Understanding Of The Customer That Creates Value For Their Customers And Drives Sustainable Growth Business Forrester Finds Companies With High Levels Alignment Across Functions Including Experience Cx , Nd Digital Report 2 4x Higher Revenue Growth And 2x In Profitability Than Those With Either Some Or No Alignment Forrester 39s Cx Apac 2023 Will Help , Nd Digital Leaders In Asia Pacific Align Around Common Goals And Priorities To Drive Customer Retention Efficiently Consistently Attendees Will Learn How Createa Journey Centric Approach Alignment Establish Metrics That Measure Both Business Value The Event Showcase Forrester 39s Latest Research Frameworks Spotlight Industry Best Practices Provide Hands On Guidance Help Revenue Growth An Environment Dictated By Consumers Additionally , Orrester Will Celebrate Its 2023 Apac Customer Obsessed Enterprise Awardwinnerand Share How The Honouree Exemplifies Obsession By Putting Their Customers At Centre Of Leadership , Nd Operations Attendees Can Also Network With Industry Peers And Experience Forrester 39s Cx Certification Course For , Nd Digital Leaders , He Event Will Also Offer An Invitation Only Executive Programme , He Executive Leadership Exchange , O Help Them Put The Forrester Thought Leadership Presented At Conference Into Practice Noteworthy Sessions Include Develop Empathy To Fuel Your Cx Transformation Deliver Great Customer Experiences , Ompanies Need High Levels Of Customer Empathy This Keynote Will Explore Strategies And Tactics That Bold Focused Cx Leaders Use To Develop What Customers Value Organisations Can 39t Quot Deliver ,