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PROMPT GOV'T SERVICES. Anti-Red Tape Authority (ARTA) Director General Secretary Ernesto Perez (seated right) and Strategic Action and Response Office Undersecretary Rogelio Peig II of the Office of the President (seated left) sign a memorandum of agreement at Malacanan Palace's Premier Guest House on Wednesday (Feb. 22, 2023). The MOA aims to set up a mechanism mandating government offices to ensure prompt and efficient delivery of public services. (Photo courtesy of ARTA) MANILA - The Office of the President (OP) has partnered with the Anti-Red Tape Authority (ARTA) to hold accountable government agencies that fail to act on complaints or concerns lodged through the 8888 Citizens Complaint Center (CCC). In a ceremony held at Malacanan Palace's Premier Guest House on Wednesday, ARTA Director General Secretary Ernesto Perez and Strategic Action and Response Office Undersecretary Rogelio Peig II signed a memorandum of agreement (MOA) to set up a mechanism to ensure prompt ac ....

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