How banks use tech to go beyond accessibility standards
Ally Financial, TD Bank and Park View Federal Credit Union are experimenting with custom settings so users can tweak color contrast, font styles and more.
Source: americanbanker.com
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Three tech vendors merge to provide e-signatures, workflow and APIs
Kinective, a product of IMM, CFM and NXTsoft, will help banks and fintechs connect using application programming interfaces.
Source: americanbanker.com
Remote work, generative AI: Tech trends reshaping work in banks
Immersive technologies and automation are also on the list of technologies that are here, employees want them and companies like banks need to deal with them, says Phil Simon, author of a new book called The Nine: The Tectonic Forces Reshaping the Workplace.
Source: americanbanker.com
Westpac is testing ChatGPT-like AI, minus the hallucinations
The bank is training a large language model to help employees and customers find answers to questions, starting in the mortgage department.
Source: americanbanker.com