Abernathy laurels raised pay to $16 an hour, and started paying to train and certify new c.n.a.s. it's a measure of how much the world had changed. >> that's right. and it was an investment. >> reporter: most furthers homes remain understaffed, some dangerously so. >> it's just a form of neglect, and i don't want to be part of that. >> reporter: part an industry where too often help just isn't there. mark strassmann, cbs news, newton, north carolina. >> o'donnell: and still ahead right here on tonight's "cbs evening news," breaking news from a major u.s. airport where a plane caught on fire. ....