Stay updated with breaking news from Accessible Technology. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
An analysis of data gathered on 800,000 internet service offers in 38 U.S. cities shows that poor and less white neighborhoods get the worst deals. A closer look.
Internet prices are not regulated by the federal government because it is not considered a utility. As a result, providers can make their own decisions about where they provide service and how much to charge.
In many cases, the poorest and least white parts of a city only are offered service that's so slow it doesn't meet federal regulators' definition of broadband — and providers regularly charge the same amount for that service as they do for their fastest speeds in other neighborhoods.
A couple of years into the pandemic, Shirley Neville had finally had enough of her shoddy internet service.
An investigation has found that internet service providers often offer drastically different speeds to different customers, even in different parts of the same city.