Concerns raised over council plan to use 'digital assistant'
Published: 5:08 PM June 3, 2021 The plan to introduce a 'digital assistant' to help manage residents' queries was raised at a meeting of Breckland District Council's Overview and Scrutiny Commission. - Credit: Noah Vickers A Norfolk council has outlined plans to use artificial intelligence (AI) to help with queries, prompting some concerns around the security of people’s data. At a Thursday meeting of Breckland District Council’s scrutiny committee, the council’s customer experience manager, Adele Newsome, explained that “within a matter of weeks” of the Covid crisis in Mar...
Source: edp24.co.uk