Kaiser Permanente ranked No. 1 in consumer satisfaction, Insure.com finds
Dive Brief: A majority of current commercial health insurance customers reported being pleased with their coverage and planning to renew it for 2021, though major health plans varied widely in consumer satisfaction, according to an Insure.com survey of current policyholders released Wednesday. Consumers ranked integrated system Kaiser Permanente the best health insurance for 2021. After Kaiser, the top five companies were Blue Shield of California, Humana, Florida Blue and UnitedHealthcare. Top-performing plans were set apart by competitive pricing and a focus on customer service, Insure.co...
Source: healthcaredive.com