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Tencent Cloud: Tencent Ranks #1 across Asia Pacific by Revenue in the 2023 Gartner® Market Share Report for Communications Platform as a Service - Vimarsana News

Tencent Cloud: Tencent Ranks #1 across Asia Pacific by Revenue in the 2023 Gartner® Market Share Report for Communications Platform as a Service

HONG KONG, May 31, 2024 /PRNewswire/ -- Tencent Cloud, the cloud business of global technology company Tencent, today announced its leading position in the Communications Platform as a Service

NovelVox Introduces BI-enabled iVision Plus Wallboards and Agent Dashboard for Cisco Webex Contact Centers - Vimarsana News

NovelVox Introduces BI-enabled iVision Plus Wallboards and Agent Dashboard for Cisco Webex Contact Centers

Roswell, GA (PRWEB) July 19, 2022 -- NovelVox strives to deliver bespoke contact center solutions to boost agents' productivity and performance. Thus,

Source: prweb.com
Gupshup acquires omnichannel AI customer service platform OneDirect - Vimarsana News

Gupshup acquires omnichannel AI customer service platform OneDirect

Conversational engagement platform Gupshup on Thursday said it has acquired OneDirect, an artificial intelligence (AI)-enabled, customer service platform, for an undisclosed sum.OneDirect's platform has powered over 1 billion conversations for ...