Covid cancelled our Guides trip but Kingswood wouldn't refund in full
The difficulties experienced by many consumers in getting refunds from holiday companies through the pandemic have been widely covered in the press. Yet the problems that schools and community groups (such as Scouts and Guides) have encountered have hardly been covered at all. Angela got in touch to say that she had two trips booked with Kingswood Camps for her Guide groups and that the company was not giving her a full refund, as required by law. It wanted to keep the deposits for both trips and offer a credit against a future trip. Angela got in touch to say that she had two trips booked ...
Source: dailymail.co.uk