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Give your Single Business Identifier (SBI) for all enquiries. If you do not have access to the internet, you can call us on 03000 200 301 until 28 May, to request an application pack. Complaints about service If you are an applicant for Countryside Stewardship, or an Agreement Holder, and you want to complain about the level of service you have received or the way that you have been treated, you should use the appropriate organisation’s complaints procedure. For more information search for the Rural Payments Agency on GOV.UK, then scroll down the page to ‘Complaints procedure�...

Give your Single Business Identifier (SBI) for all enquiries. Complaints about service If you are an applicant for Countryside Stewardship, or an Agreement Holder, and you want to complain about the level of service you have received or the way that you have been treated, you should use the appropriate organisation’s complaints procedure. Rural Payments Agency: www.gov.uk/rpa scroll down the page to ‘Complaints procedure’ under ‘Corporate information’.