Stay updated with breaking news from Airport a zoo. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
and i m rosemary church. just ahead. unfortunately our next available seats for rebooking are on the 31st and beyond. once again, our next available seats for rebooking customers at this time is at the 31st and beyond. these are the scenes playing out in airports across the u.s. as massive disruptions at southwest airlines leave holiday travelers stranded. plus frigid temperatures and paralyzing snowfall hammered parts of the u.s. this holiday weekend. we will speak to one new york official about the difficulties that remain as temperatures finally take a turn for the better. no relief for soldiers fighting in ukraine s hardest hit front line towns as president zelenskyy warns russian troops will stop at nothing to gain just a little ground. live from cnn center, this is cnn newsroom with rosemary church. thanks for joining us. it is the travel nightmare after christmas. thousands of flights are being canceled across the u.s. after the monster arctic storm ....
By southwest unacceptable. cnn s lucy kafanov has more on the frustrations southwest passengers are feeling. it became a nightmare. reporter: christmas may be over, but for thousands of passengers, the travel nightmare goes on. they canceled our flight and they said they can t help us, so we don t know what to do. reporter: southwest airlines at the top of the list for cancellations, the airline s ticketing counter at baltimore s airport a zoo, denver s lines even longer. we had to wait in a line that was four hours and we re still in line and nobody s giving us any direction on what line to get in. it s a total, you know what show here. reporter: for those trying to call to rebook, good luck getting through. calling southwest, calling the airlines, they re nowhere to be found. i actually got hung up on multiple times. the problem is that southwest, they don t give any answer. they don t answer the phone. ....