Inside the patient and family activated critical care hotline that's a model for Martha's rule
Campaigners have called for the Royal Berkshire’s Call 4 Concern system to be used as the basis for guaranteeing a patient’s right to a second opinion. Erin Dean meets the doctors, nurses, and patients involved in its implementation, as well as its founder On every bedside locker at the Royal Berkshire Hospital is a sticker bearing a phone number for the Call 4 Concern service. This information, also on banners and posters around the corridors of the Reading hospital, urges patients or family members to call for help if they are worried about a patient’s changing condition. One call trig...
Source: bmj.com
