Court finds that Teletext Holidays broke consumer law
The High Court has today found that Truly Travel and Alpha Holidays broke consumer law by failing to refund customers within the legally-required timeframe.
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The High Court has today found that Truly Travel and Alpha Holidays broke consumer law by failing to refund customers within the legally-required timeframe.
On 26 May 2021, the Competition and Markets Authority (CMA) announced that Truly Holdings Ltd, the company that operates Teletext Holidays, and its
The CMA has today launched court action against Teletext Holidays over inadequate progress on refunds to package holiday customers.
The CMA will take Teletext Holidays to court unless the firm takes urgent action to improve how it handles refunds to package holiday customers.
Teletext Holidays has given formal commitments to pay all outstanding refunds to customers for package holidays that it cancelled due to the COVID-19 pandemic.