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Report: Tacoma could divert many emergency calls Civilians, not cops, can take about 7,829 of requests By Associated Press Share: TACOMA — A new report says thousands of emergency calls made in Tacoma could be handled by trained civilians rather than sworn police officers. The Report on the Alternative Response Study, created by Matrix Consulting Group, found that 9.4 percent of calls handled by Tacoma patrol officers per year — about 7,829 — could be diverted to a civilian response group. The News Tribune reports the study recommended creating a new civilian community se...

Jun. 3—Thousands of emergency calls made in Tacoma could be handled by trained civilians rather than sworn police officers, according to a report released this month. The Report on the Alternative Response Study, created by Matrix Consulting Group, found that 9.4 percent of calls handled by Tacoma patrol officers per year — about 7,829 — could be diverted to a civilian response group. The ...

TACOMA, Wash. (AP) — A new report says thousands of emergency calls made in Tacoma,...

June 3, 2021 A new report says thousands of emergency calls made in Tacoma, Washington, could be handled by trained civilians rather than sworn police officers. The Report on the Alternative Response Study, created by Matrix Consulting Group, found that 9.4 percent of calls handled by Tacoma patrol officers per year — about 7,829 — could be diverted to a civilian response group. The News Tribune reports the study recommended creating a new civilian community service officer classification within the Tacoma Police Department to respond to certain non-emergency calls in the field. T...