BCBSND Receives SQM First Call Resolution Improvement Award
(Fargo, ND) -- Blue Cross Blue Shield of North Dakota has announced they are the recipient of SQM’s 2020 Contact Center Industry Customer Experience Awards of Excellence, as follows: Contact Center World Class FCR Certification First Call Resolution Improvement Awards SQM’s FCR Customer Experience awards are considered the most prestigious and sought-after in the North
Source: am1090theflag.com