Stay updated with breaking news from Amazon Cases. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
New cloud-based Digital Contact Center offering combines AI capabilities with features of Microsoft applications including Dynamics 365, Teams, Power Platform, and Nuance.
The new cloud-based Digital Contact Center offering combines AI capabilities with features of Microsoft applications including Dynamics 365, Teams, Power Platform, and Nuance.
The new Amazon Cases capability will help AWS compete with Salesforce, Service Now, and SAP in the market for contact center services.