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Microsoft's contact centre takes on AWS and Google Cloud, armed with partners - Vimarsana News

Microsoft's contact centre takes on AWS and Google Cloud, armed with partners

Published: July 21, 2022

New cloud-based Digital Contact Center offering combines AI capabilities with features of Microsoft applications including Dynamics 365, Teams, Power Platform, and Nuance.

Source: reseller.co.nz
Related Topics:
Charles LamannaVasupradha SrinivasanLiz MillerDigital Contact CenterAmazon Web ServicesContact CenterConstellation ResearchGoogle CloudPower PlatformDynamics CustomerFortune BusinessAmazon CasesAmazon ConnectAmazon Web ServicesGoogle Cloud
Microsoft's AI-powered contact center service takes on AWS, Google - Vimarsana News

Microsoft's AI-powered contact center service takes on AWS, Google

Published: July 19, 2022

The new cloud-based Digital Contact Center offering combines AI capabilities with features of Microsoft applications including Dynamics 365, Teams, Power Platform, and Nuance.

Source: cio.com
Related Topics:
Charles LamannaVasupradha SrinivasanLiz MillerDigital Contact CenterAmazon Web ServicesContact CenterConstellation ResearchPower PlatformDynamics CustomerFortune BusinessAmazon CasesAmazon ConnectGoogle Cloud