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Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker Productivity, Save Costs, and Improve Customer Service Experiences - Vimarsana News

Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker Productivity, Save Costs, and Improve Customer Service Experiences

Published: November 28, 2023

Amazon Q in Connect assists agents with real-time responses and recommended actions to help improve customer satisfaction and address customer needs faster Amazon Connect Contact Lens adds...

Source: marketscreener.com
Related Topics:
United KingdomNew ZealandSteve HerlocherMichael BennettAngela ByrnePatrick BeyriesPasquale DemaioNatwest GroupAmazon Web Services IncZendesk Or Amazon Simple Storage ServiceAmazon Web ServicesCentric CompanyChoice HotelsAmazon ConnectAmazon BedrockAmazon Connect WisdomConnect Contact LensAmazon LexAmazon Connect Customer ProfilesAmazon Connect Contact LensConnect Customer ProfilesAdobe AnalyticsAmazon Simple Storage ServiceAmazon Connect CustomerWest Group
Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker Productivity, Save Costs, and Improve Customer Service Experiences - Vimarsana News

Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker Productivity, Save Costs, and Improve Customer Service Experiences

Published: November 28, 2023

At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company , today announced new generative AI capabilities in Amazon Connect, AWS's cloud contact center that enables organizations of all sizes to deliver better customer...

Source: lelezard.com
Related Topics:
United KingdomNew ZealandPatrick BeyriesMichael BennettPasquale DemaioAngela ByrneSteve HerlocherChoice HotelsCentric CompanyAmazon Web Services IncProduct ServiceZendesk Or Amazon Simple Storage ServiceNatwest GroupAmazon Web ServicesCustomer ServiceHelp Organizations Boost Worker ProductivitySave CostsImprove Customer ServiceAmazon ConnectAmazon BedrockConnect ContactAmazon LexAmazon Connect CustomerConnect Contact LensAmazon Connect Contact Lens