Stay updated with breaking news from Amazon Connect. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
We sat down with Dilip Kumar, the new Vice President of AWS Applications and former head of Amazon Physical Retail technologies, to talk about announcements from re:Invent 2022 and his vision for the AWS Applications group
At re:Invent 2022, Amazon Web Services announced the general availability of forecasting, capacity planning, scheduling, and Contact Lens features for its Amazon Connect contact center service, while introducing two new features in preview.
Sydney AWS ISV partner Local Measure is aiming to grow its global presence through a new multi-year strategic collaboration agreement with AWS. ...
Amazon introduced multiple new features today to its Contact Center product, designed to help improve customer service agent performance.
Extends relationship that started in 2013.