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You decide to call a store that sells some hiking boots you’re thinking of buying. As you dial in, the computer of an artificial intelligence company hired by the store is activated. It retrieves its analysis of the speaking style you used when you phoned other companies the software firm services. The computer has concluded you are “friendly and talkative.” Using predictive routing, it connects you to a customer service agent who company research has identified as being especially good at getting friendly and talkative customers to buy more expensive versions of the goods they’re con...

Shhhh, they’re listening – inside the coming voice-profiling revolution Companies could soon tailor what they try to sell you based on the mood conveyed by the sound of your voice. An independent news and commentary website produced by academics and journalists. An independent news and commentary website produced by academics and journalists. You decide to call a store that sells some hiking boots you’re thinking of buying. As you dial in, the computer of an artificial intelligence c...

Shhhh, they're listening - inside the coming voice-profiling revolution The Conversation 28 Apr 2021, 22:40 GMT+10 You decide to call a store that sells some hiking boots you're thinking of buying. As you dial in, the computer of an artificial intelligence company hired by the store is activated. It retrieves its analysis of the speaking style you used when you phoned other companies the software firm services. The computer has concluded you are "friendly and talkative." Using predictive routing, it connects you to a customer service agent who company research has identified as being especial...

[author: Jane Anderson] As the COVID-19 pandemic progressed from its urgent beginning to almost a “new normal,” chief information security officers (CISOs) at health systems have been fighting to combat emerging cyberthreats while supporting the sudden shift to telemedicine and working from home. In doing so, the officers said, the experience offers lessons for the path forward. Five privacy and cybersecurity experts offered their take on the pandemic and what it revealed about the health care industry’s cyber strengths and weaknesses on March 22 at the 30 th annual National HIPAA Summi...

Through a grant awarded by the National Security Agency and National Science Foundation, Harford Community College is offering GenCyber Smart Girls Camp this summer for rising seventh-, eighth- and ninth-grade girls interested in cybersecurity.