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Households interested in applying for Medi-Cal only may also visit www.coveredca.com By phone: please call SSA’s Call Center at (800) 281-9799 Call Center hours are 6:30 a.m. to 8 p.m. Monday through Friday and from 7 a.m. to 4:30 p.m. Saturdays. To apply for In-Home Supportive Services (IHSS) or for questions related to ongoing IHSS cases, please call (714) 825-3000 or fax (714) 825-3001 between 8 a.m. and 5 p.m. Monday through Friday. In addition, if you suspect a child is at risk of abuse or neglect, call our 24-hour Child Abuse Registry at (800) 207-4464 or at 714-940-1000. Please call the 24-hour Adult Protective Services Hotline at (800) 451-5155 if you suspect a senior or dependent adult is at risk of abuse or neglect. ....
Santa Ana, CA 92705 Clients who arrive at SSA facilities will go through a brief pre-check process prior to being allowed entry into an SSA lobby. SSA staff will inquire about the purpose of the client’s visit and will conduct a short health screening questionnaire. Visitors will be strongly encouraged to practice physical distancing throughout their visit. Further, all visitors, unless under the age of two, those who have breathing issues or those with an underlying medical or mental health issue, are required to wear a face mask or cloth facial covering for the safety of others. SSA will continue to provide drive through benefits issuance of new and replacement EBT and Medi-Cal Benefits Identification Cards (BIC) by appointment only. To schedule an appointment, please call the SSA Call Center at (800) 281-9799 or contact your assigned caseworker. ....
Santa Ana, CA 92705 Clients who arrive at SSA facilities will go through a brief pre-check process prior to being allowed entry into an SSA lobby. SSA staff will inquire about the purpose of the client’s visit and will conduct a short health screening questionnaire. Visitors will be strongly encouraged to practice physical distancing throughout their visit. All visitors, unless under the age of two, those who have breathing issues or those with an underlying medical or mental health issue, are required to wear a face mask or cloth facial covering for the safety of others. Limited visitations and Live Scan appointments will continue by appointment only for Children & Family Services clients. ....
Santa Ana, CA 92705 SSA eligibility staff will be stationed in front of the Anaheim, Garden Grove, Santa Ana and Aliso Viejo Regional Centers on Monday through Friday from 9 a.m. to 1 p.m. to provide critical benefits assistance to individuals who may not have access to telephone or internet services. SSA’s other office locations will remain closed and services currently provided by appointment only will continue. Effective December 31, 2020, the Aliso Viejo Regional Center will shut its doors, with staff and services from that location transitioning to the Laguna Hills Regional Center (LHRC) at 23330 Moulton Parkway. The LHRC lobby will remain closed, however, eligibility staff will be stationed in front of the office on January 4, 2021 to assist individuals experiencing accessibility issues by phone/internet. ....
Following the Governor’s Regional Stay-at-Home Order that went to effect on Sunday December 6th in Southern California and other regions throughout the state, Orange County residents are required to remain at home as much as possible to reduce their exposure to illness. As a result, the County of Orange Social Services Agency (SSA) highly encourages that residents apply for and/or access their essential public assistance benefits and services by phone or online and avoid in-office visits for their safety and the safety of the community. Orange County households interested in applying for CalFresh, Medi-Cal, General Relief and CalWORKs benefits or wishing to review existing case information are strongly encouraged to visit SSA’s online portal or contact the SSA Call Center, as outlined below. ....