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'We have to stay strong': 911 dispatchers look back on Highland Park shooting

Ever since the first call came in at 10:14 a.m. from a police officer who reported shots fired at Central Avenue in Highland Park, feelings remain tender among dispatchers who worked up to 18-hour shifts on the day the city was rocked by a mass shooting.

Highland-park , Illinois , United-states , Glenview , Northbrook , Annie-marchiafava , John-bianchi , Andrew-ostman , Brent-reynolds , Mike-jenny , Safety-communications-officials , Association-for-public

No one left their post: Remembering the courage of Glenview 911 dispatchers on July 4

Ever since that first call came in at 10:14 a.m. July 4, 2022, from a police officer who reported shots fired at Central Avenue in Highland Park, feelings remain tender among dispatchers who worked up to 18-hour shifts that day when the city was rocked by a mass shooting.

Highland-park , Illinois , United-states , Northbrook , Glenview , Andrew-ostman , Brent-reynolds , John-bianchi , Annie-marchiafava , Mike-jenny , Association-for-public , Glenview-public-safety-dispatch-center