Friday, April 16, 2021 Mandatory arbitration clauses for employment disputes have received a great deal of attention in recent years. In the First Circuit, there is now more clarity regarding the factors used to determine the enforceability of online arbitration agreements. Overview The First Circuit Court of Appeals’ recent decision, Emmanuel v. Handy Technologies, Inc., concerns the appellant’s 2015 putative class action against Handy Technologies, Inc., which operates an online platform that allows users to hire housekeepers and other providers of home services. One of the ...