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This has not be easy because all our programs all of us are used to problem solving within our program when a consumer is dissas dissatisfied or whatever. And frankly, sometimes we can have a better outcome for the family because its usually the family who were working with. I cant anybody whos worked with ria, could you stand up please . Okay so its really an you see that . Okay. Down. Down. I know ria has family here so if her family could stand. [applause] thank you for teaching us a lot, thank you for your quiet way of teaching us. She didnt pound your head on the desk around it she just q...

Agentcyies are competing against county funded positions that are paid at a much higher rate. Along with the stringent hiring requirements it has become increasingly difficult to identify and employ qualified candidates. In order to provide a High Standard of care for our San Franciscos community of seniors and adults with disabilities contractors need increases in funding to be able to adequately fund these vital positions. 2015, 16 budget requests requests dos to allow agencies to pay a more equity salary level for caseworker positions. The cost would be approximately 200,000. My next point ...

My next point is for [inaudible]. While the final decision is delayed until later this month, we want to make sure this issue stays among your priorities. [inaudible]. Group van and ada transportation are most vital to disability population and consumers shouldnt have to pay additional fees for this critically needed service. Thank youm. And our final platform item is the cost of doing business. As not for profit providers we urge you to consider across the board cost of doing business for all non profits. This has been a long standing problem and weapon just want to continue to bring it to yo...

Customer service center. We need to establish this is in fact a senior so we can give them the right card and pass. And then the new clipper card will be sent to that customer in the mail with a litter stating this is their free pass and how to use that pass on a daily basis. For the rtc card for the riders with disabilities those with existing rtc cards the process will be similar to the senior cards. They will just complete an Application Online or by mail or through 311 and the rtc number is required listed on top of the rtc card. Most people are familiar with this card. Much like the senio...

Doesnt that put the burden on the victim as opposed to the bully . Tonight, will four teens choose a drastic solution . How does it feel being pufl . Or learn to put on a brave face . The bullys going to be left in the dirt. Im lester holt, and this is dateline. Heres hoda kotb with second chances. Reporter their lives would be a complete mystery to us if we werent sometimes haunted by our own teen years. The pressures to fit in. The anguish to be understood. Its a time when we first learned we could be alone even with people all around us. Most of the people that have, like, called me names a...