Detailed text transcripts for TV channel - CNN - 20170410:22:59:00
Flights. in addition to united first, we introduce fight club. the backlash so fierce the airline's ceo was force in had to respond tweeting i apologize for having to reaccommodate these customers. our team is moving with a sense of urgency to work with the authorities in conducts and our own detailed review of what happened. was the passenger wrong in any way for refusing to get off? >> i don't think he was wrong. my only way of saying he's wrong is -- i've never seen this happen before. i've never seen a passenger roughed up and dragged off a plane to put a flight attendant on. >> reporter: ...
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