Detailed text transcripts for TV channel - CNN - 20170410:20:45:00
The problem. >> reporter: incident sparked route o.j. on social media. in addition to united first and economy plus, we introduce fight club. the backlash so fierce that the airline's ceo was forced to respond tweeting i apologize for having to reaccommodate these customers. our team is moving with a sense of urgency to work with the authorities and conduct our own detailed review of what happened. was the passenger wrong in any way for refruiting to get off? >> i don't think he was wrong. i think -- my only way of saying that he's wrong is, well, i've never seen this happen before. i've never...