Waltham Forest Council 'in dispute' with maintenance company | East London and West Essex Guardian Series
“We are in dispute with a former provider because the administration of the service... was so lax. “Three or four years ago, the report from the team was saying 70-90 per cent (of repairs were done on time) but residents were saying 40-60 per cent. "Residents were reporting faults and people were not attending but those faults were being recorded as closed and having to be rebooked. "I have no doubt that some of the financial differences between us and Osborne relates to where we paid for work that we thought had been done that had not been done. “All we are seeing here is wha...
Source: guardian-series.co.uk