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CXO Roundtable: Insights from Top Customer Experience Officers

The role of Chief Experience Officer (CXO) has become increasingly important in today s competitive business landscape. CXOs are responsible for delivering exceptional customer experiences and driving growth. In a roundtable discussion, top CXOs shared their insights on the evolving challenges and opportunities in the field of customer experience. ....

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Product Management in M&As: Navigating Complexity and Maximising Value

Product management plays a crucial role in the success of mergers and acquisitions (M&As). It ensures customer satisfaction, revenue growth, cost rationalization, and innovation. Pre-merger preparation involves due diligence, product roadmap alignment, talent assessment, and market analysis. Developing a post-merger product strategy includes setting clear objectives, prioritizing products, creating an integration plan, and effective communication. ....

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