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I have always been fascinated by the work of a farmer. Growing up in a farming community, I have admired the work and dedication of those tilling the land despite the many challenges they face: climate change, capital, market access, infrastructure and technology. I think associations can draw inspiration and…
I have a knack for picking up idiomatic expressions and colloquial phrases and relating these to associations. One phrase I have encountered lately is “don’t chase, attract.” In the world of associations, success often hinges on the ability to attract and retain members. While many associations employ active recruitment efforts,…
Part two ADDRESSING the issues of board micromanagement requires a careful and diplomatic approach to maintain a healthy working relationship between the board and the chief executive officer (CEO) while establishing clear boundaries. Here’s a guide to share: 1. Do a self-assessment. Before taking action, evaluate the situation objectively to…
Part one THE board of a relatively new association hired you as chief executive officer (CEO) to lead a lean management staff. As a professional association executive, you begin to notice early on that some board members seem to exhibit micromanagement tendencies. Have you experienced this situation before? Micromanagement is…
MEMBER engagement has always been a challenging task for associations as it straddles right between recruitment and retention in the membership journey. It actually starts during prospecting and accelerates when a member joins. It must be sustained during membership; otherwise, retaining the member will be difficult. At the recent 9th…