Salesforce unlocks first-party data with Snapchat
Salesforce will let brands use their first-party data to target consumers on social platforms, starting with Snapchat, in an update to its marketing cloud that is designed for advertisers to keep up with the changing privacy landscape. At its Connect event on Wednesday, Salesforce also announced a new integration with WhatsApp, which will allow Salesforce clients to directly communicate with customers on the messaging platform. Salesforce is making upgrades to its marketing technology, which works with thousands of brands, as privacy regulations make it more difficult to use data in online...