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The COVID-19 pandemic and series of lockdown restrictions on car showrooms have “changed customer behaviour for good”, according to online retailer Carzam.
But, despite the shift towards digital purchases, the business headed up by Big Motoring World founder and chief executive, Peter Waddell, and backed by former Cox Automotive International president John Bailey, recorded its best month yet after ‘Lockdown 3’ restrictions were lifted.
Carzam launched its online offering in December last year but saw its strongest ever weekly performance after trading recommenced in car showrooms across England and Wales last week.
Carzam chief executive, Kirk O’Callaghan, who joined the new business in February, said: “It’s clear that the pandemic has changed customer behaviour for good.   ....

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