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Webinar: Managing CX Success With Snows Motor Group & Reputation by Bauer Media

This webinar, discussing the agency model and retail business model developments, will give an overview of the current UK landscape (who has gone agency, who is going that way, who is against it), and the challenges and impact on the retail marketplace. Contributors will share their views and insights on the likely pros and cons for franchised dealers, discuss any implications for retail customers and fleet clients, and examine how the OEM and agent will work harmoniously to deliver the right consumer experience.


Panellists include:

Anish Patel, Senior Partner, Metyis
Harvey, Chief Alliances Officer, Keyloop
Stephen Latham, National Franchised Dealer Association (NFDA) Advisor
Steve Young, Managing Director, ICDP
David Kendrick, Chief Executive, UHY Hacker Young


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