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Call Center Industry Faces Concentration Crisis: IRIS Clarity Survey Reveals 89% of Agents Believe Background Noise Impacts Results

85% say noise results in agents and customers wasting time repeating themselves 69% feel noise has a negative effect on their mental health and wellbeing The call center industry is facing ....

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Hinduja Global Solutions Wins 2022 Artificial Intelligence Breakthrough Award

LOS ANGELES, Calif. (PRWEB) June 23, 2022 AI Breakthrough, a leading market intelligence organization that recognizes the top companies, technologies and ....

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Kore.ai Named a Leader in 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms

/PRNewswire/ Kore.ai, a top conversational AI software platform and solutions provider, today announced that the company has been named a "Leader" in the. ....

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Kore.ai Named a Leader in 2022 Gartner Magic Quadrant for Enterprise Conversational AI Platforms

Scale, Commercial Success, Completeness of Vision and Ability to Execute Put Company in the Leaders Quadrant, says Kore.ai ORLANDO, Fla., Feb. 2, 2022 /PRNewswire/ Kore.ai, a top conversational ....

United States , United Kingdom , Kostenloser Wertpapierhandel , Asia Pacific , Stacy Pellentier , Anthony Mullen , Bob Geller , Raj Koneru , Magnus Revang , Gartner Inc , Commercial Success , Execute Put Company , Leaders Quadrant , Gartner Magic Quadrant , Enterprise Conversational , Magic Quadrant , Experience Optimization , North America , Latin America , Average Handling Time , Universal Virtual , Vistara Growth , Bern Elliot , Peer Insights ,

Kore.ai Named a Leader in 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms

/PRNewswire/ Kore.ai, a top conversational AI software platform and solutions provider, today announced that the company has been named a "Leader" in the. ....

United States , United Kingdom , Asia Pacific , Stacy Pellentier , Anthony Mullen , Bob Geller , Raj Koneru , Magnus Revang , Gartner Inc , Commercial Success , Execute Put Company , Leaders Quadrant , Gartner Magic Quadrant , Enterprise Conversational , Magic Quadrant , Experience Optimization , North America , Latin America , Average Handling Time , Universal Virtual Assistant , Vistara Growth , Bern Elliot , Peer Insights , Kore Ai ,