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While state care is a necessary last resort for many, horror stories have painted a bleak picture of the system that operates behind a veil of secrecy. But as Cason Ho writes, change may be afoot.
A phone call spiralled into a chain of events that landed Louise in state care. Amid widespread allegations of mistreatment and exorbitant fees, her family is raising concerns.
A woman was left without food and had to beg to access her money while under state care. But gag laws prevent her from sharing her story, so it's illegal for us to identify her.