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A phone call spiralled into a chain of events that landed Louise in state care. Amid widespread allegations of mistreatment and exorbitant fees, her family is raising concerns.
A woman was left without food and had to beg to access her money while under state care. But gag laws prevent her from sharing her story, so it's illegal for us to identify her.
A family member applied for the Public Trustee to take control of an age pensioner's assets to stop him from being financially exploited. But now for every dollar he gets back, the state charges him a dollar too.