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Validation & Compliance From: Contents Validation & Compliance learning You verify whether people are credible against a legal standard, ensure they comply with the rules, pay what they owe on time, and receive what they are entitled to. Formal learning (10%) 10% of all your learning should be met by e-learning, workshops or accredited qualifications. We’ve provided you with learning opportunities curated from across the external market and Civil Service learning platform (LPG) to help you with learning in all key areas for your development. Social learning (20%) 20% of all your...

Operational Design & Support From: Contents Operational Design & Support learning You ensure your colleagues have what they require to do their jobs, promoting standards and making sure our products and services meet peoples’ needs, ensuring understanding of the customer journey. Formal learning (10%) 10% of all your learning should be met by e-learning, workshops or accredited qualifications. We’ve provided you with learning opportunities curated from across the external market and Civil Service learning platform (LPG) to help you with learning in all key areas for your devel...

Safety & Enforcement From: Contents Safety & Enforcement learning You ensure public safety, tackle criminal activity, carry out interventions and apply sanctions on people and organisations that break the rules or put the public at risk. Formal learning (10%) 10% of all your learning should be met by e-learning, workshops or accredited qualifications. We’ve provided you with learning opportunities curated from across the external market and Civil Service learning platform (LPG) to help you with learning in all key areas for your development. Social learning (20%) 20% of all your...