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Clarabridge Named A Leader in Customer Feedback Management Platforms Report
Earned Highest Score of All Vendors in Current Offering category, Leads in Text Analytics and Enabling an Omnichannel View , report states
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RESTON, Va., May 11, 2021 /PRNewswire/ Today, Clarabridge, Inc., a leading provider of Customer Experience Management (CEM) solutions for the world s top brands, was named as a Leader in The Forrester Wave
TM: Customer Feedback Management Platforms, Q2 2021 report. Clarabridge received the highest score of all 12 vendors in the current offering category and earned the highest possible scores in the criteria of Speech and Speech-to-Text, and Text Analytics. In addition, Clarabridge also received the highest possible scores in the Integrations, Creates a Culture of Customer-Centricity, Drives Revenue/Impacts Business and CX criteria. Clarabridge also received the highest scores possible in ....

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