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OnePlus, Flipkart faces Rs 30,000 fine in consumer court, here's why |

Walmart-backed e-commerce platform Flipkart and Chinese smartphone maker OnePlus face new troubles in India. The State Consumer Disputes Redressal Commission at Chandigarh has imposed a fine of Rs 30,000 on Flipkart, OnePlus and a mobile phone retailer for selling a used phone as a brand new one.

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Selling Used Mobile as New Costs Flipkart, OnePlus, 2 Others Over Rs71,000

Coming down heavily on Flipkart Internet Pvt Ltd, Oneplus Technology India Pvt Ltd, Bathla Teletech Pvt Ltd and Oneplus Exclusive Service Centre for their indulgence in unfair trade practice and 'high headedness', the Chandigarh state consumer disputes redressal commission directed all four to refund the entire cost of a mobile phone and pay Rs30,000 cost, including compensation and litigation cost, to the buyer.

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Consumer court slaps ₹30,000 fine on Flipkart, OnePlus for selling used phone as brand new

The State Consumer Commission also found that the customer had been billed twice for "handling fees", which the Commission concluded was unreasonable and an unfair trade practice.

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Consumer Court Penalizes Flipkart, OnePlus, Hands A ₹30,000 Fine, For Selling Used Phone As Brand New

Consumer Court Penalizes Flipkart, OnePlus, Hands A ₹30,000 Fine, For Selling Used Phone As Brand New
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Pay Rs 61,000 for defective phone: Consumer panel to Flipkart, OnePlus

Chawla, through his counsel, Pankaj Chandgothia argued that the handset malfunctioned right from the beginning as whilst opening the camera application, the phone stopped functioning and there was frequent battery drainage.

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