Stay updated with breaking news from Bathla Teletech. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
Walmart-backed e-commerce platform Flipkart and Chinese smartphone maker OnePlus face new troubles in India. The State Consumer Disputes Redressal Commission at Chandigarh has imposed a fine of Rs 30,000 on Flipkart, OnePlus and a mobile phone retailer for selling a used phone as a brand new one.
Coming down heavily on Flipkart Internet Pvt Ltd, Oneplus Technology India Pvt Ltd, Bathla Teletech Pvt Ltd and Oneplus Exclusive Service Centre for their indulgence in unfair trade practice and 'high headedness', the Chandigarh state consumer disputes redressal commission directed all four to refund the entire cost of a mobile phone and pay Rs30,000 cost, including compensation and litigation cost, to the buyer.
The State Consumer Commission also found that the customer had been billed twice for "handling fees", which the Commission concluded was unreasonable and an unfair trade practice.
Chawla, through his counsel, Pankaj Chandgothia argued that the handset malfunctioned right from the beginning as whilst opening the camera application, the phone stopped functioning and there was frequent battery drainage.