CNN CNN Newsroom October 29, 2013 17:40:00
Make mistakes. when you try to spin and explain and come up with weird explanations that usually doesn't work. you have to acknowledge yes, i made a mistake. i apologize. here's what we're doing to learn from the mistakes and here's how we move forward. >> for the first time we heard an apology from the administration who administers the health care website during her testimony on the hill apologizing to the american public for that. i this i a little bit of contrition always, would, wolf. >> people understand that. >> and i think that these are complicated matters. everybody knew going into i...