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Jobless Wisconsinites say DWD call center giving incorrect, contradictory information One recipient was told they 'did not qualify' to speak to a supervisor, and was later told no supervisor was available to take questions. Written By: Rachael Vasquez / Wisconsin Public Radio | 6:26 pm, Feb. 2, 2021 × The Wisconsin Department of Workforce Development. (Angela Major / WPR) Dawn Gleason estimates she's called the Wisconsin Department of Workforce Development's unemployment call center between nine and 12 times since late December. Gleason, a single mother in Franklin wh...

Jobless people say DWD call center gives incorrect, contradictory information. //end headline wrapper ?> Unemployment Insurance Claims Office. Photo by Bytemarks (CC-BY). Dawn Gleason estimates she’s called the state Department of Workforce Development‘s unemployment call center between nine and 12 times since late December. Gleason, a single mother in Franklin who had breast cancer last year,  lost her job as the manager of a limousine dispatch service in March. She was relying on unemployment insurance to get by until those benefits ran out in December. On one call to DWD’s help...

advertisement advertisement For a glimpse of how the Biden Administration plans to govern, look no further than the White House website. advertisement advertisement The new site has lots of negative white space and is designed to be accessible to everyone from Spanish speakers to citizens with vision impairments. “WhiteHouse.gov ends up being the front page of the federal government,” says White House director of digital strategy Rob Flaherty, whose team would like users to consider WhiteHouse.gov a digital front door. And it all came together in just six weeks—an unprecedented feat for...